Domestic & International Shipping Policy for Poinsettiastyle.co.uk Glasgow - PoinsettiaStyle.co.uk
Free delivery on all UK orders / Free International delivery on orders over £75

Shipping Policy

Poinsettia's is pleased to offer domestic and international shipping to most destinations worldwide. Your order will be shipped as soon as possible, subject to payment authorisation and stock availability. This is usually in 1-2 working days* from date of purchase. In the event that your item is sold out an estimated time of delivery will be provided via email*. We appreciate your patience during peak periods when orders may take slightly longer to fulfill.

Next day delivery only applies to in stock items. If you wish to confirm availability prior to ordering please email sales@poinsettiastyle.co.uk. Our staff welcomes and will respond to all questions and concerns in a cordial and prompt manner. Shipping costs are non-refundable.

Orders from outside the United Kingdom and Northern Ireland are considered to be international shipments.

Domestic Shipping
Poinsettia Style Lingerie & Swimwear offers a variety of shipping options for your convenience. All United Kingdom domestic orders are eligible for free standard shipping. Free shipping cannot be applied towards Next Day shipping. Orders must be placed prior to 12:00pm for Next Day shipping. Next day must be arranged prior to purchase by emailing sales@poinsettiastyle.co.uk and is subject to stock availability.
UK Shipping Options
Shipping Method Shipping Provider Delivery Time Price
Standard Shipping (1st/2nd class mail) Royal Mail

3 to 5 working days*

Free Shipping
Next Day Royal Mail

1 business day

Items must be in stock at Glasgow boutique. Contact us prior to ordering at sales@poinsettiastyle.co.uk

£7.50 flat rate
Next Day (Saturday Delivery) Royal Mail 1 day £9.50 flat rate

*Working days are Monday to Friday exclusive of any holidays.

Partial Shipments

If an item in your order is currently out of stock, the in-stock item(s) may be shipped separately. Free partial shipping is offered on all domestic shipments. Out of stock items that will not be replenished will be refunded in full

Fraud

In order to protect our customers, Poinsettia Style Online monitors for potential credit card fraud and identity theft. We reserve the right to request additional information to verify the customer's identity. In cases where the order may be fraudulent, the package will not be shipped until the billing information has been successfully verified. Illegal and fraudulent orders are subject to legal action.

International Shipping
Poinsettia's is proud to offer shipping around the world. The following shipping options are available to international customers:
International Shipping Options
Shipping Method Shipping Provider Delivery Time Price
International Recorded (Europe) Royal Mail 3 to 7 business days £6.50 Orders Under £75.00
International Recorded (Rest of World) Royal Mail 10 to 15 business days £6.50 Orders Under £75.00
International Free Recorded (Europe) Royal Mail 3 to 7 business days Free - Orders Over £75.00
International Free Recorded (Rest of World) Royal Mail 10 to 15 business days Free - Orders Over £75.00


Tracking and package insurance is included for free with all international shipments. International orders are not eligible for free partial shipments. Partial orders may be shipped on request, however standard international shipping charges will apply.  Delivery times are estimated and International orders can experience delays during shipment or at customs. Delayed International orders can be investigated once 30 working ( Monday-Friday) days from dispatch have passed.

Customs

Due to the differences in international law, Poinsettia's cannot predict customs charges. We will do our best to ship your package in accordance with local requirements and any special requests. However, customs charges and taxes are the responsibility of the customer.

Click and Collect

In stock items can be collected from the store the day after purchase. Special order items can be collected from the store when the product becomes available. An email notification will be sent when special order items arrive. This can take up to 2 weeks. Click and Collect is free of charge.

Please note delivery guidelines are given by Royal Mail and delivery times may vary. Delivery can be delayed during peak periods such as Christmas and bank holidays. Orders will not be considered missing until 15 working days have passed. 

Poinsettia's reserves the right to cancel any order in full or in part prior to dispatch. 

Lingerie Hosiery & Bra Sizing International Conversion Chart
Lingerie-Bra-Hosiery-International-Sizing-Conversion-Chart
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