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Thank you for visiting Poinsettia! We are committed to protecting your privacy and complying with the General Data Protection Regulation and the Data Protection Act 2018.

The following policy will explain how and why we collect your personal information, who we share your information with and why and what your rights are . By visiting or ordering from you are accepting the practices described in this privacy policy. As we continue to develop our website and take advantage of technologies to improve the services we provide, this policy may be updated on our website. We encourage you to refer to this policy to understand our current privacy policy.

Poinsettia Style Limited will be known as the data controller of the personal information you provide to us and may be referred to in this policy as us or we. Data controller means Poinsettia determines the purpose and way your personal data will be processed. This policy last was updated on May 24th 2018. 

How is information used?

Information we collect from you may be shared between all points of contact within Poinsettia. We also use this information to provide emails relevant to you and to ship you your orders.

The General Data Protection Regulation and Data Protection Act 2018 allow us to use and share your personal information only when we have a legitimate reason to do so. The law states that we must have one or more of the following reasons:

Consent - You agree to us using your information in a certain way, for example storing your name and address.

Contract - Your personal information is used to fulfil a contractual agreement such as processing an order.

Legitimate Interest - In the interest of Poinsettia and managing our business. We will provide you with the best products and services in the most secure way, for example transferring your data to our delivery partner, Royal Mail.

Legal Obligation - Where a statutory or legal obligation requires we share your information, for example when your information is shared for law enforcement purposes.

Information we collect from you may be shared between all points of contact within Poinsettia’s Online. We also use this information to provide emails relevant to you and to ship you your orders.

Using our Live chat function enables you to speak to one of our customer service agents. We do retain a transcript of all text conversations.

As a multi channel retailer staff both in store and customer service agents online are able to view and make adjustments to your information as necessary.

In addition, we may use your information to:

  • Provide you with timely and accurate fulfilment of requests
  • Do all things necessary to administer those services
  • Deliver merchandise and services that you purchase online
  • Provide order status updates
  • Register you on
  • Facilitate payment for your purchases
  • Confirm your orders and delivery information
  • Respond to your customer service inquiries or requests
  • Manage your account
  • To detect, prevent and report fraud and financial crime
  • Provide online advertising to you as well as marketing to communicate offers, benefits and featured items to you
  • Administer giveaways, contests, and other similar promotions
  • Invite you to provide product reviews 
  • Find and stock the products you want
  • Customize your shopping experience
  • Maintain network and data security 
  • Planning, forecasting and research 

It might also include information you provide us about other people. For example, you may provide us with some of the same information as above (name and address) for a merchandise gift recipient. When you provide us with personal information about the intended recipient of a shipment, we use that information for the purposes of processing the shipment and, in some cases, to communicate with the intended recipient to provide information pertaining to the status of the shipment. We rely on you to obtain the intended recipient's consent to our use of their personal information for these limited purposes.

Collection of Information

When you buy goods from us you are entering into a contract with us. We will ask for your full name, billing and mailing address, contact telephone number and email address.

We may use cookies to personalise your website experience and gather information about the devices you use including IP address. 

Who we share your information with:

Poinsettia works with trusted partners who assist us in processing and fulfilling your orders.

Delivery Partners - Poinsettia ships all orders with Royal Mail. We pass limited information to Royal Mail to ensure they are able to deliver your order to you. 

Marketing Companies - Poinsettia works with marketing companies such as Mail Chimp, Yotpo and Olark who help us manage electronic communications with you or carry our product reviews on our behalf. 

IT Companies - Poinsettia works with IT companies including Shopify who support our website. 

Payment Processing - Poinsettia works with trusted payment processors to to securely take and manage payments. 

All orders are processed through the Shopify Store Shopping Cart via Shopify Payments powered by Stripe or PayPal Merchant Center. Credit card information collected on this website is stored on the above payment processors secure site(s). Shipping, contact and email information is also stored. Your data is transferred directly to our payment processor and we never see or store your card details in full. 

Your information collected through Shopify Payments powered by Stripe or PayPal’s secure online payment system is governed by the Shopify Payments powered by Stripe or PayPal Privacy Policy. PayPal requests information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used by Shopify Payments powered by Stripe and PayPal for billing purposes and to fill your orders. The information we collect may be held in the UK but will also be transferred to the US as our website is operated by a US company. By checking out through our website you agree that your information will be transferred to the United States. This complies with the EU-U.S. Privacy Shield Framework, regarding the collection, use, and retention of Personal Information from the European Union (“EU”) and the European Economic Area (“EEA”), and with the U.S.-Swiss Safe Harbor Framework regarding the collection, use and retention of Personal Information from Switzerland. 
For more insight, you may also want to read Shopify’s Terms of Service ( or Privacy Statement ( 

Transfers to Third Party Countries:

Some of the information you provide us may be transferred outside of the European Economic Area. 

Fraud Prevention :

Prior to providing goods to you we may conduct checks strictly for the purpose of preventing fraud. We may use the personal information you have provided or that we have collected about you to do this. These details include; name, address, contact details, financial information and device identifiers such as IP address. These checks are conducted on the basis of public interest or to prevent fraud to verify your identity in order to protect ourselves and to comply with relevant laws. If we determine you pose a fraud risk we may refuse to provide goods to you.  Law enforcement as well as fraud prevention agencies may access your personal information to prevent and detect fraud. 

How long we keep your information:

The length of time we keep your personal information for is determined by several factors including the purpose for which we use that information as well as our obligation by law. We may need your personal information to establish or defend a legal claim and for this reason will keep your personal information for 7 years longer than needed for the reasons noted above.  Your consent to such purposes(s) remains valid after any termination of our relationship with you.

What are your rights:

You are entitled to request your Data Subject Rights from Poinsettia. You can review these rights on the Information Commissioners website at

Right of Access - to request information about your personal information and how we use it 

Right to Rectification- to correct incorrect personal information or to complete incomplete personal information. 

Right to be Forgotten - to have your personal information erased. 

Right to Restriction of Processing - to restrict processing of your personal information. 

Right to Data Portability 

Right to Automated Decision Making including Profiling. 

Right to Object - to object to processing of your personal information

Keeping In Touch:

Poinsettia will not share your information with any third parties for their marketing purposes. Poinsettia Style Limited includes Poinsettia stores and

We want to keep you informed of new stock, sales and website improvements. When you set up and account and at check out we will ask you if you want to subscribe to this type of marketing information. You can also subscribe to our email online hosted by Mail Chimp to receive this information. 

How to remove your name from our emailing list:
If, after you have shared your email address with us, you decide that you do not want to receive e-mail from us, you have several options to let us know of your preferences:
  • You can stop future emails by clicking on the link shown in the footer of every Poinsettia newsletter and unsubscribe from our list.
  • Email us at and ask to have your name removed from our emailing list.
As it relates to questions you might have about our Privacy Policy or if you have a concern that Posinsettia Style Ltd may have failed to adhere to this Privacy Policy, please email customer relations at or write:

    Poinsettia Lingerie & Swimwear
    c/o Manager of Customer Service
    36 Langside Place, Glasgow UK, G41 3DL

You may also contact us in any one of the above ways to request access to or correction or update of your personal information.

Cookie use and how cookies benefit you:

Use of Cookies and Other Technology

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites

Cookies help us:

  • Make our website work 
  • Save you having to login every time you visit the site
  • Remember your settings during and between visits
  • Improve the speed/security of the site
  • Allow you to share pages with social networks like Facebook and Twitter
  • Continuously improve our website for you
  • Make our marketing more efficient

We do not use cookies to:

  • Collect any personally identifiable information (without your express permission)
  • Collect any sensitive information (without your express permission)
  • Pass data to advertising networks
  • Pass personally identifiable data to third parties

You can learn more about all the cookies we use below.

Giving us permission to use cookies:

If the settings on your software that you are using to view our website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you accept using cookies. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will mean that our site will not work well for you.

Our own necessary cookies:

We use cookies to make our website work including:

  • Making our shopping basket, wish list and checkout work
  • Determining if you are logged in or not
  • Remembering your search settings
  • Allowing you to add comments to our site

There is no way to prevent these cookies being set other than to not use our site.

Analytical Performance cookies:

In order to keep the website and its services and products relevant, easy to use and up-to-date, we use web analytics services to help us understand how people use our site. For example, we can see which parts of the site and products are most popular and identify when errors occur.

Third party functions:

Our site, like most websites, includes functionality provided by third parties. A common example is an embedded YouTube video. 

    Disabling these cookies will likely break the functions offered by these third parties.

    Social Website Cookies:

    So you can easily “Like” or share our content on Facebook, Instagram, Pinterest and Twitter we have included sharing buttons on our site.

    The privacy implications on this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks.

    Anonymous visitor statistics cookies:

    We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn't working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called “analytics” programs also tell us if , on an anonymous basis, how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend.

    Turning off cookies:

    You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies. Doing so however will  limit the functionality of our's and a large proportion of the world's websites as cookies are a standard part of most modern websites

    Applicable Law

    By visiting this site, you agree that the laws of Scotland, without regard to its conflict of laws principles, govern this privacy policy and any dispute of any sort that might arise between you and Poinsettia Style Online or its affiliates. You and Poinsettia Style Limited irrevocably submit to the non-exclusive jurisdiction of the Scottish Courts.
    Poinsettia is a registered trademark of Poinsettia Style Limited in the UK.  

    Condition of Use

    Poinsettia will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, special and consequential damages.

    We thank you again for visiting Poinsettia Lingerie & Swimwear. If there is anything that we can do to improve our Privacy Policy, we welcome your suggestions.